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Programs Interviewer -Commerce-Workforce WV-Harrison

Job in Charleston, Kanawha County, West Virginia, 25329, USA
Listing for: West Virginia
Full Time position
Listed on 2026-02-19
Job specializations:
  • Customer Service/HelpDesk
    Clerical, Call Center / Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Employment Programs Interviewer 1-Commerce-Workforce WV-Harrison Co.

Job Overview

Employment Programs Interviewer 1 – Harrison County at Work Force WV. This position is in the Field Operations unit located in the Clarksburg local office. The role involves interviewing customers to obtain information related to unemployment benefits or job placement, performing data entry, and referring job seekers to available positions and partner agencies. The interviewer also works with employers to encourage posting of job openings, verifies hires, processes job orders, and follows agency policies and procedures.

Responsibilities
  • Interview customers and employers to gather eligibility and job placement information
  • Enter and manage data accurately in system databases
  • Provide referrals to partner agencies for services such as transportation, training, and other support
  • Assist job seekers with job search and placement, including listing of available jobs
  • Follow up with employers on job orders and verify hires
  • Respond to phone calls and inquiries from customers and employers
  • Perform other related duties as assigned
Minimum Qualifications
  • High school diploma or equivalent
  • Two (2) years of full‑time or equivalent part‑time paid employment
  • Or successful full‑time or equivalent part‑time study from an accredited college or university may be substituted for the required experience at a rate of thirty (30) semester hours for every one (1) year of required experience. Vocational school training may be substituted at a rate of 1,080 clock hours for every one (1) year of required experience.
Benefits

State employment offers a variety of benefits. to visit the Division of Personnel's Benefits Page.

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