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Sr Customer Service Representative
Job in
Charleston, Kanawha County, West Virginia, 25364, USA
Listed on 2026-02-25
Listing for:
Napa Auto Parts
Full Time
position Listed on 2026-02-25
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, Bilingual, Retail Associate/ Customer Service
Job Description & How to Apply Below
Respond to basic customer inquiries regarding products, provide quotes, and handle order entry;
Place customer orders via telephone, fax, email, electronic methods, or walk in (counter sales);
Influence gross profit through negotiating sale price and purchase price within parameters;
May adjust non-contract customer pricing to meet demands of the customer while maximizing profit;
Build customer relationships to drive repeat business and drive process improvements
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