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Strategic Enterprise CSM Adoption Leader

Job in Charleston, Kanawha County, West Virginia, 25329, USA
Listing for: EDB
Full Time position
Listed on 2026-06-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Account Manager, Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 90000 - 130000 USD Yearly USD 90000.00 130000.00 YEAR
Job Description & How to Apply Below
Position: Strategic Enterprise CSM — Growth & Adoption Leader

EDB in Charleston, WV is seeking a Principal Customer Success Manager to ensure client satisfaction and promote value realization from EDB’s solutions. This role requires collaboration across teams to drive customer success, retention, and account health.

Ideal candidates should have over 5 years in account management or customer success, possess strong analytical skills, and be fluent in English. EDB offers various benefits to support employee wellness and inclusivity.

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