Call Center Agent
Job in
Charleston, Kanawha County, West Virginia, 25311, USA
Listed on 2026-07-01
Listing for:
E-Solutions
Full Time
position Listed on 2026-07-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, Customer Success Mgr./ CSM, HelpDesk/Support
Job Description & How to Apply Below
Call Center Agent
Promoting and saving products and services.
Providing an excellent customer experience via phone.
Negotiating and completing save/service order requests from customers.
Working with customers patiently, tactfully, and efficiently.
Accurately informing customers of various fees and adjustments.
Providing options to the customer based on product and service needs.
Retaining customer experience is a plus point.
Active listening skills.
Ability to follow tactical call flows to optimize the customer experience.
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