Customer Experience & Transactions Specialist
Job in
Charleston, Kanawha County, West Virginia, 25329, USA
Listed on 2026-07-06
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-07-06
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Technical Support, Call Center / Support
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company in Charleston, WV is seeking a Customer Service Specialist I to provide routine support through inbound and outbound calls, emails, and web chat. This role involves assisting with transaction processing and resolving customer issues, ensuring adherence to service level agreements.
Ideal candidates will have a high school diploma and up to two years of customer service experience, displaying strong communication skills and the ability to operate under pressure. Starting compensation for this position is $17.75 per hour.
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