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Retention Call Specialist: Elevate Customer Experience

Job in Charleston, Kanawha County, West Virginia, 25329, USA
Listing for: Coforge
Full Time position
Listed on 2026-07-08
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Call Center / Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 17 USD Hourly USD 17.00 HOUR
Job Description & How to Apply Below

Coforge is seeking a Call Center Retention Specialist for their South Charleston, WV location. This role involves promoting and retaining company products while delivering exceptional customer service. Candidates should have prior experience in customer retention and call centers, strong communication skills, and the ability to work in a fast-paced environment.

The position offers a pay rate of $17/hr and requires availability Monday to Friday, between 8:00 AM — 8:00 PM EST.

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