Customer Care Specialist - Claims, Billing & Policy
Job in
Charleston, Kanawha County, West Virginia, 25329, USA
Listed on 2026-07-20
Listing for:
Encova Mutual Insurance Group.
Full Time
position Listed on 2026-07-20
Job specializations:
-
Customer Service/HelpDesk
-
Insurance
Job Description & How to Apply Below
Encova Mutual Insurance Group in Charleston, WV seeks an Engagement Center Representative to answer customer inquiries about claims, billing, or policies via phone, email, or chat. The role supports workers’ compensation, commercial, and personal lines insurance.
Once trained, you may work in-office, hybrid, or remote from home. The position reports to the Manager, Engagement Center and offers a salary range with bonus eligibility plus benefits.
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