Customer Experience Specialist — Resolve in One Call
Job in
Charleston, Kanawha County, West Virginia, 25329, USA
Listed on 2026-07-30
Listing for:
Highmark Health
Full Time
position Listed on 2026-07-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
Highmark Inc. is seeking a customer service professional to resolve standard and occasional non-standard inquiries, comments, and concerns by delivering a seamless, positive customer experience gained through multiple cycles of on-the-job engagement.
The role requires 1–3 years of customer service or call center experience, a High School Diploma or GED, and strong listening, probing, and problem-solving skills. Office-based position; pay ranges from $19.66 to $27.42 per hour.
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