Strategic Enterprise Success Director
Job in
Charleston, Kanawha County, West Virginia, 25329, USA
Listed on 2026-08-05
Listing for:
Genesys
Full Time
position Listed on 2026-08-05
Job specializations:
-
Customer Service/HelpDesk
Account Manager, Customer Success Management, Client Relationship Management
Job Description & How to Apply Below
Genesys seeks a senior customer success leader to own enterprise accounts and drive long-term value across the customer lifecycle. You will partner with executives to align objectives, drive adoption, and accelerate expansion through data-driven strategies and cross-functional collaboration.
The role emphasizes transforming customer outcomes, managing risk, and communicating clear business value from AI-powered customer experience solutions.
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