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Customer Service Unit Lead (Billing & Compliance
Job in
Charleston, Kanawha County, West Virginia, 25329, USA
Listed on 2026-08-17
Listing for:
City of Cleveland
Full Time
position Listed on 2026-08-17
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
The City of Cleveland is seeking a Unit Supervisor - Customer Service to oversee a team of clerical and call center staff, schedule workloads, and coach staff to resolve complex customer inquiries.
The role requires an associate degree, two years of call center experience, strong computer skills, and willingness to work varied shifts including weekends and emergencies. Written examinations will test relevant duties and qualifications.
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