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Member & Provider Center Specialist
Job in
Charleston, Kanawha County, West Virginia, 25329, USA
Listed on 2026-08-30
Listing for:
Molina Healthcare
Full Time
position Listed on 2026-08-30
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Molina Healthcare is seeking a Level I customer service professional to support members and providers across multiple states via phone, chat, and email. You will document inquiries, build rapport, and meet performance goals while adhering to HIPAA and Molina values.
Responsibilities include handling inquiries related to eligibility, benefits, provider portal access, and claim status, with shifts per Molina hours and potential overtime to support a high-volume environment.
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