Call Center-Inbound Customer Service
Listed on 2026-10-05
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Customer Service/HelpDesk
Customer Service Rep, Call Center / Support, HelpDesk/Support, Spanish Customer Service
A local non-profit behavioral health call center is looking for a motivated call center representative to help provide outstanding customer service support via telephone.
ResponsibilitiesAs acall agentyou will be receiving inbound calls and providing service and direction to people who struggle with addictions such asdrugs, alcohol, and gambling. Call agent representatives will guide the caller to the appropriate places to receive the help they need. There representative willmake an important contribution by providing a prompt, efficient and courteous service to callers.
Evaluation-to-hire position
6 weeks of paid training from 9-5pm and then there are 3 shifts that are available once training has been completed.
Pay rate :
Starting at $15 an hour.
- A high school diploma or the equivalent.
- At least one year of previous work experience
- Be neat, well groomed, and have a courteous, pleasant manner
- Good verbal and written communication skills
- Outstanding customer service and problem solving skills
- Clerical skills including word processing
- Typing of 30 WPM or more
- Passion to help other
- Non- judgmental mind set
Located in Charleston West Virginia for over sixteen years, the mission of the locally owned Express Employment Professionals office has been to help people find good jobs and help businesses find good people.
We help build your career by building relationships.
Express puts people to work in all types of jobs. When you work with Express, you build a relationship with a team of employment professionals in your community who have, in turn, built personal relationships with the businesses that are hiring. Whether you're building a new career or looking for a short-term job to supplement your income, we offer the flexibility to work the way you want, and you'll never pay a fee for our services and support.
We provide one of the most comprehensive benefits packages in the industry, which includes medical benefits, holidays and vacation pay, referral bonuses, and a 401(k) retirement plan.
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