Service Advisor

Description

Location: Jim Shorkey North Hills Chevy
Compensation: $90K+ annually (Hourly/Salary based on experience & performance)

Are you a top-tier Service Advisor with a passion for delivering exceptional customer experiences? Jim Shorkey North Hills CDJR is growing, and we’re looking for a high-performing, customer-focused professional to join our award-winning team.

• Greet customers with professionalism and care, identifying their service needs
• Communicate clearly with technicians and customers about repairs and recommendations
• Ensure timely and accurate service through coordination with the shop team
• Build lasting relationships that drive customer loyalty and satisfaction
• Stay current with factory certifications and dealership standards

• Hours: Monday–Friday, with alternating Saturdays
• Experience: Minimum 3+ years in a service advisor role
• Preferred Background: GM experience, CSI master, and proven top-tier performance

• $90K+ earning potential
• Medical, dental, vision, disability, and life insurance
• 401(k) with company match
• Employee discounts on vehicles, parts, and services
• Paid company-issued uniforms
• No Sundays – enjoy your weekends!
• Paid vacation & holidays
• A supportive, family-like team environment where your contributions matter

Requirements

To be considered, please provide documentation of:

• Past sales averages
• CSI scores
• Effective Labor Rate (ELR)
• $ per Work Order

• Strong communication and interpersonal skills
• Basic computer proficiency (Word, database tools, etc.)
• Excellent organizational skills and attention to detail
• Prior dealership service experience is a plus
• A customer-first mindset with a passion for service