Family Support Specialist - Human Services - BFA - Region - Logan

Nature of Work

Are you passionate about empowering others and making a tangible difference in your community? We are seeking a dedicated and detail-oriented professional to join our team in Logan and Mingo Counties
. In this vital role, you will serve as a cornerstone of support for families, helping them navigate economic service programs and paving the way toward long-term self-sufficiency.

• Empower Families:
  Guide clients through the eligibility process for TANF and other essential economic services with accuracy, empathy, and efficiency.
• Build Pathways to Success:
  Conduct comprehensive assessments to develop personalized employment goals, utilizing aptitude testing and department resources to help applicants realize their full potential.
• Foster Community Connections:
  Act as a bridge between families and vital community programs, making strategic referrals to ensure holistic support.
• Engage Directly:
  Build meaningful relationships through face‑to‑face interviews, site visits, and home visits to better understand and serve the needs of our neighbors.

• Comprehensive Healthcare:
  Multiple health insurance plans through PEIA, including medical, prescription drug, and optional dental and vision coverage.
• Secure Retirement:
  Participation in the Public Employees Retirement System (PERS) with employer contribution.
• Paid Time Off:
  Accrue sick and annual (personal) leave.
• Financial Protection:
  Employer‑provided $10,000 life insurance policy at no cost, with options for additional coverage.
• Supplemental Savings:
  Optional enrollment in the WV Retirement Plus (457) deferred compensation plan.

• A commitment to excellence and a desire to adhere to the high standards set by the Bureau for Family Assistance.
• Strong analytical skills to interpret program requirements and applicant data.
• A valid driver’s license and reliable transportation for travel within the service area.

Mandatory overtime is an essential function of this position. This position will primarily be housed in Logan County but will work both counties as needed.

• Training: A bachelor's degree from an accredited college or university.
• Substitution: Any combination of college training and/or full‑time or equivalent part‑time paid experience in interviewing clients, customers or the public and evaluating the data against established standards and guidelines, or in a field of work where experience has been gained in helping troubled individuals and/or families toward normal social development may substitute for the required training on a year‑for‑year basis.
• Experience: One year of full‑time or equivalent part‑time paid experience in interviewing clients, customers or the public and evaluating the data against established standards and guidelines, or in a field of work where experience has been gained in helping troubled individuals and/or families toward normal social development.

State employment offers a variety of benefits. to visit the Division of Personnel's Benefits Page.