Hospital Environmental Services Manager

Overview

Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market. For over 45 years, we have provided essential services to thousands of healthcare communities across the country. As one of America's Most Trustworthy Companies, we have been recognized for treating our customers and employees fairly and pursuing excellence via an ever-evolving and expanding focus on training and the development of team members at every level.

Our Company Purpose & Values

Our Purpose is Fostering Fulfillment In Communities. Our Values, Integrity, Collaboration, Empowerment, Passion & Perseverance (aka Grit) influence our decisions and the actions that follow in and out of the workplace.

Who You Are

You are driven, ambitious, have a personal calling for serving people, and desire to positively impact your community. You enjoy collaborating with others, aren t afraid to roll up your sleeves, and go beyond to get the job done. You have a passion and desire to deliver the highest customer and resident experience every day.

• Department Manager - Manage and supervise the housekeeping, laundry, and floor care staff at a single site according to policies and procedures and federal/state requirements. Responsible for performing and leading teams to complete light housekeeper, heavy housekeeper, and laundry aide duties on varying shifts.
• Training & Development - Lead staff training, quality control, and in-servicing. Coordinate and ensure the satisfactory and timely completion of project and program work in the building on varying shifts. Tour the building several times per day to assess work quality using QCIs for documentation purposes.
• Reporting - Maintain income and expenditures, supplies, personnel, and equipment records.
• Communication - Act as liaison between building occupants or administrators and HCSG staff. Communicate effectively with all directives from managers, building occupants, and administrators to HCSG staff.
• Safety - Utilize protective gear in all appropriate functions. Assist in training on safe handling of cleaning solutions; adhere to safety precautions. Report equipment or product needs or malfunctions to supervisor in a timely fashion. Ensure standards, safety, and quality guidelines are met. Follow infection control and universal precautions to maintain a sanitary environment. Follow proper reporting, isolation, and handwashing procedures.
  
  Assist in implementing training, quality control procedures, and in-servicing of housekeeping staff.
• Punctuality - Maintain consistent attendance and punctual arrival. Complete assigned cleaning areas according to schedule. Respond to paging system appropriately.
• Customer Experience - Positively represent HCSG by following instructions, and being courteous and cooperative with supervisors, co-workers, and client staff.
• Resident Experience - Maintain positive, pleasant, and tactful interactions with residents, staff, and facility guests.

• Demonstrate a positive attitude with the ability to follow oral and written instructions and perform routine, repetitive tasks daily.
• After completing training, use leadership skills to accomplish responsibilities without supervision and without injury to self or others.
• A high school diploma or equivalent is preferred.
• Two years’ experience in Environmental Services in a healthcare environment and personnel supervision is desired.
• Must be able to be at work as scheduled and on time.
• Compliance with COVID-19 Vaccination Policies, as required by State, Local, and/or Customers.
• Must be able to lift/carry a maximum of 50 pounds, push/pull a maximum of 50 pounds, and stand, sit, bend and walk for extended periods.
• Must be able to perform routine, repetitive tasks continuously.
• Must be able to work around food and cleaning products.
• Must live in the service area.

HCSG is proud to be an equal opportunity employer committed to all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, genetics, ethnicity, pregnancy status, gender identity, sexual orientation, marital status, political opinions, or affiliations, veteran status, or other legally protected classes. HCSG also complies with applicable state and local laws and federal law requirements that govern nondiscrimination in every location where we operate.

HCSG is committed to fostering and supporting a vibrant company culture that encourages employees to bring their authentic and best selves to serve our resident and client communities. We believe all employees, regardless of position, age, race, religion, beliefs, socioeconomic background, or gender, should work in an environment where they are safe, respected, and treated fairly, with their viewpoints, thoughts, and ideas encouraged and embraced.