Direct Service Provider

Position: Direct Service Provider (74815)
# Direct Service Provider (74815)
Tremont Village - Charleston, WV 25301## Overview Salary Range $14.00 - $14.50 Hourly Position Type Full Time Education Level High School Category Health  Care## Description
*
* Job Title:

** Direct Service Provider
** FLSA Status:
** Non-Exempt
*
* Reports to:

** Site Manager
** Department:
** Clinical
* * Preparation Date:
** August 4, 2023
** CENTER’S MISSION AND VISION:
** Prestera Health Services is devoted to serving our communities by inspiring hope and growth to achieve wellness.
** JOB SUMMARY
** The Direct Service Provider works with consumers daily to provide oversight in community, home, residential, or other treatment settings.
** DUTIES AND RESPONSIBILITIES
*** Assists consumers in the areas of self-care, self-direction, independence, mobility, and learning, as directed by the individual’s service/treatment plan.
* Performs light household cleaning, plans shopping lists based on menus and assists in preparation of meals and/or grocery shopping when assigned.
* Organizes and participates in leisure activities with consumers, providing instruction and guidance on appropriate behavior and interactions for the setting involved.
* Accompanies consumers in the community for activities including medical appointments, grocery shopping, attendance at treatment plan meetings, or other planned outings.
* May monitor consumers in self-administration of medications or administer medications to consumers if indicated to be AMAP certified.
* Provides education or supportive services to consumers.
* Obtains and documents vital signs as assigned.
* Documents consumer observations and behaviors according to policy.
* Monitors consumer behavior and addresses inappropriate behaviors according to the consumers treatment plan or based on consultation with program leadership.
* Oversees safety of consumers and directs emergencies that may arise during shift.
* Utilizes effective communication skills and verbal de-escalation skills.
* Assists in behavioral management or crisis intervention as indicated based on training and consumer’s service/treatment plan.
* Transports consumers as needed both in a Prestera Health Service’s vehicle or personal vehicle.
* Maintains a working knowledge of Prestera policies, procedures, and licensure regulations governing Prestera’s service delivery.
* Adheres to confidentiality, HIPAA, and risk management policies and procedures including but not limited to completing Incident Reports.
* Utilizes technology provided to facilitate services and/or perform job efficiently and effectively.
* Meets training requirements as established, including but not limited to, CPR-First Aid and crisis intervention.
* Participates in other functional work by participating in related projects, as applicable and directed by Prestera leadership.
** SUPERVISORY RESPONSIBILITIES
** No direct supervisory responsibilities are required.## Qualifications
** QUALIFICATIONS AND REQUIREMENTS
**** EXPERIENCE, KNOWLEDGE, AND SKILL REQUIREMENTS:
*** Valid driver’s license required.
* Experience or prior training working with mental health and substance abuse population is preferred.
* Knowledge of community resources preferred.
* Ability to learn, navigate, and work daily in the EHR system effectively.
* Excellent interpersonal skills and ability to develop trusting relationships and handle sensitive and confidential situations.
* Possess good written and verbal communication skills in conjunction with good time management and organizational skills.
* Has shown the ability to be creative and think outside the box in situations.
* Must be able to lift to 25 lbs.

** EDUCATION AND TRAINING REQUIREMENTS:
*** High School Diploma or General Educational Development Certificate required.
* Maintains First Aid/CPR certification.
* Maintains current crisis prevention/intervention training.