General Manager Charleston WV

Overview

Looking to join a growth‑oriented company with an engaging work culture. The general manager of the hotel property is responsible for overseeing the lodging facility to ensure excellent guest satisfaction and to enhance the facility’s reputation among travelers, ensuring the general overall operations of the property along with management of the staff and services offered.

• Oversee all daily hotel operations to guarantee that guests enjoy an outstanding experience, managing front desk, housekeeping, maintenance, budgeting, revenue management, team building, and employee development.
• Ensure compliance with franchise and brand standards.
• Engage staff, vendors, and stakeholders, building and maintaining relationships with customers.
• Monitor economic trends and develop marketing strategies to promote the hotel services.

A successful candidate should hold a bachelor’s degree in hotel management or business management as a plus; equivalent experience is also acceptable. The candidate must offer excellent organizational, communication, and leadership skills, and the ability to create a positive impact on the hotel through meeting financial and customer service goals.