More jobs:
Service Desk Support
Job in
Charleston, Kanawha County, West Virginia, 25329, USA
Listed on 2026-02-16
Listing for:
Coforge
Full Time
position Listed on 2026-02-16
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
We at Coforge are looking for service desk with the following skills.
- Provide Level 2 support to the client.
- Identify issues and elevate issues when necessary.
- Resolve end‑user incidents and process requests upon first contact via Phone, Email and Chat.
- Escalate user issues to appropriate resources when necessary.
- Perform software, hardware and basic network troubleshooting.
- Clearly document user issues and troubleshooting steps.
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