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IT Service Desk Associate — Frontline Support
Job in
Charleston, Kanawha County, West Virginia, 25329, USA
Listed on 2026-02-20
Listing for:
Coforge Limited
Full Time
position Listed on 2026-02-20
Job specializations:
-
IT/Tech
HelpDesk/Support -
Customer Service/HelpDesk
HelpDesk/Support
Job Description & How to Apply Below
A technology services company is seeking an Associate for Workplace Services to provide first-line IT support. This role requires 3–4 years of experience in IT support and emphasizes customer service with strong communication skills. Responsibilities include logging and resolving tickets, participating in process improvements, and providing support during rotational shifts, including weekends. Candidates should have hands-on experience with Active Directory, Microsoft Exchange, and Office 365 administration.
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Position Requirements
10+ Years
work experience
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