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Federal IT Service Desk Shift Lead

Job in Charleston, Kanawha County, West Virginia, 25329, USA
Listing for: ASM Research, An Accenture Federal Services Company
Full Time position
Listed on 2026-04-17
Job specializations:
  • IT/Tech
    Systems Administrator, HelpDesk/Support, IT Support, IT Project Manager
Salary/Wage Range or Industry Benchmark: 67900 - 132500 USD Yearly USD 67900.00 132500.00 YEAR
Job Description & How to Apply Below
A federal IT services firm is seeking a Service Desk Shift Supervisor in Charleston, WV to oversee daily service desk operations. In this role, you'll manage staff, ensure timely support, and drive process improvements aligned with enterprise standards. Ideal candidates should have 4-7 years in IT operations and at least 3 years in a leadership position. Strong technical troubleshooting and communication skills are essential.

Competitive compensation based on experience, with a range of $67,900 - $132,500.
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