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IDR Gateway Support Specialist
Job in
Charleston, Kanawha County, West Virginia, 25329, USA
Listed on 2026-06-21
Listing for:
ASM Research, An Accenture Federal Services Company
Full Time
position Listed on 2026-06-21
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support -
Customer Service/HelpDesk
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company, is seeking a Technical Support Analyst in Charleston, West Virginia. This role is key in providing intermediate-level customer support for IDR Gateway, handling user management, organization setup, and ensuring a high-quality experience across various channels.
You will need a high school diploma and at least 3 years of customer service experience. The position offers a pay of $22.28 per hour, with a focus on timely and reliable interaction with customers.
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