Program Manager, Hospitality Consulting

** Job Description*
* ** Program Manager, Hospitality Consulting*
* *
* Location:

** Remote (U.S.)

** Travel:
** Up to 25%

** Join Oracle Hospitality and Help Shape the Future of Hospitality Technology*
* Oracle Hospitality is seeking a  
** Program Manager
** to join our Oracle Consulting for Industries Business Unit. In this role, you'll lead the successful delivery of Oracle Hospitality solutions for some of the world's leading hotel, resort, restaurant, and hospitality organizations.

As a Program Manager, you'll oversee multiple implementation projects, collaborate with customers and cross-functional Oracle teams, and ensure programs are delivered on time, within budget, and aligned to business objectives. This is an excellent opportunity for someone who enjoys solving complex problems, building strong customer relationships, and leading high-impact technology implementations.

** What You'll Do*
* ** Lead Program Delivery*
* + Manage one or more Oracle Hospitality implementation programs from planning through successful delivery.

+ Partner with Project Managers to ensure projects remain on schedule, within budget, and meet customer expectations.

+ Track program health, risks, dependencies, and milestones while providing regular status updates to stakeholders.

+ Drive issue resolution by coordinating across Consulting, Cloud Operations, Product, and Support teams.

** Deliver Outstanding Customer Experiences*
* + Serve as a trusted advisor throughout the implementation lifecycle.

+ Build strong relationships with customer stakeholders and maintain clear communication throughout the project.

+ Lead customer meetings, executive status reviews, and program governance discussions.

+ Ensure successful transition from implementation to ongoing support and operations.

** Improve Delivery Excellence*
* + Standardize project management processes, reporting, and best practices.

+ Identify opportunities to improve efficiency, reduce risk, and enhance customer satisfaction.

+ Support resource planning and communicate staffing needs across multiple projects.

+ Promote knowledge sharing and continuous improvement across the consulting organization.

** Collaborate Across Oracle*
* + Partner closely with Consulting, Cloud Operations, Support, Product Development, and Customer Success teams.

+ Help resolve cross-functional challenges that impact project delivery.

+ Support organizational initiatives focused on operational excellence and customer success.

** Preferred Qualifications*
* + Bachelor's degree in Business, Information Technology, Computer Science, Hospitality Management, or a related field.

+ 5+ years of program or project management experience leading enterprise software implementations.

+ Experience implementing Oracle Hospitality solutions such as OPERA PMS, Oracle Food & Beverage, Simphony, or related hospitality applications.

+ Hospitality industry experience within hotels, resorts, casinos, restaurants, or food service organizations.

+ Experience leading cloud implementation projects and managing multiple concurrent initiatives.

+ Strong understanding of project management methodologies and tools (Primavera, Microsoft Project, Jira, or similar).

+ PMP certification is a plus.

** What We're Looking For*
* + Strong program and project management skills.

+ Experience managing customer-facing software implementations.

+ Knowledge of Oracle Hospitality products or similar hospitality technologies.

+ Excellent communication and executive presentation skills.

+ Ability to influence cross-functional teams in a matrixed environment.

+ Strong problem-solving, risk management, and organizational skills.

+ Customer-first mindset with a focus on delivering measurable business outcomes.

+ Adaptability and the ability to thrive in a fast-paced consulting environment.

** Why Oracle Hospitality?*
* You'll have the opportunity to work with some of the world's most recognized hospitality brands while leading innovative cloud implementations that improve guest experiences and business operations. If you're passionate about technology, consulting, and delivering exceptional customer outcomes, we'd love to hear from you.

** Responsibilities*
* Manages…