Title Specialist; Information Systems Gs

Job Title

Position Description # T5030 P01

This position is located in the JFHQ-State Human Resources Office (HRO). This position is responsible for planning, operating, and administering the operation of the Human Resources Information Systems (HRIS). Data within the systems must conform to standardization set by the Office of Personnel Management (OPM), Department of Defense (DoD), Department of the Army (DA), Department of the Air Force (DAF), National Guard Bureau (NGB), and other governing legislation or agencies.

Duties are performed to both Army (ARNG) and Air National Guard (ANG) organizations and the full-time workforce within the State. Trains and provides technical assistance to lower graded specialists.

• Provides technical assistance and guidance to supervisors, leadership, and various staff members in the operation, maintenance, and capabilities of various Human Resource Information Systems (HRISs) such as automated personnel systems, automated records management systems, case management systems, personnel records applications, HR In-Processing via virtual platforms, and virtual personnel services. Directs and monitors operation and maintenance of the local personnel system. Analyzes quality control queries, Personnel/Payroll data reconciliations, and rejected data entries from reports.
  
  Reviews daily products to determine trends, identify problem areas, and recommend modifications, additions, or deletions of products. Establishes schedules to meet personnel system requirements. Responsible for daily pick up, distribution, and analysis of print products to ensure they conform to requirements and meet quality standards. Conducts compliance review and submission of Position Organization Address (POA) and Organizational Hierarchy (OH) changes to National Guard Bureau (NGB).
  
  In accordance with published guidance, verifies that system enhancements and system patches are working properly.
• Provides training to familiarize HRO staff, HRO remotes, and supervisors with the HRIS. Advises applicable personnel of any updates for coding, system transactions, and maintaining system security. Provides input for the development of Standard Operating Procedures (SOPs) to be used by HRO staff and customers. Leads periodic formal training designed to inform users of current and future changes. Monitors progress of training until competence is developed within HRO functional areas.
• Provides advice on the use of data for compiling personnel and statistical reports and preparing personnel action documents. Applies a practical knowledge of human resources management rules, regulations, policies, and procedures that have impact on, or are related to, HRIS. Compiles personnel and statistical reports and advises staff in the proper documentation for personnel actions. Researches and analyzes problems while monitoring actions requested to ensure that problems encountered are fixed.
  
  Reviews data flow actions to ensure that interfacing systems are updated initiating the re-flow process when necessary. Ensures HRO staff is informed and trained on system changes, including patches, messages, and system advisory notices. Identifies system operational problems and works with local Information Technology (I.T.) and NGB to coordinate activity for timely resolution. Determines equipment needs, discrepancies, relocations, etc. Ensures only authorized person(s) have access to the system.
  
  Uses automated system to effectively process personnel actions in accordance with the Guide to Processing Personnel Actions and local personnel systems checklists as required.
• Monitors and controls HRIS access. Performs user account management services by identifying users to be added/deleted/modified. Controls groups by assignments and reviews system privileges to ensure confidentiality. Provides customer service for HRIS helpdesk tickets, requests for information and/or assistance.
• Performs other duties as assigned.