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ServiceNow IT Support Specialist - Incident & SLA Expert

Job in Charleston, Kanawha County, West Virginia, 25329, USA
Listing for: Coforge
Full Time position
Listed on 2026-07-24
Job specializations:
  • IT/Tech
    IT Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 50000 - 65000 USD Yearly USD 50000.00 65000.00 YEAR
Job Description & How to Apply Below

Coforge is hiring IT Service Desk Professionals in Charleston to deliver high-quality technical support across AD, Exchange, and O365. You will manage incidents and calls, adhere to SLA targets, and participate in ITSM process improvements.

The role requires 3-4 years of experience, strong troubleshooting, and excellent communication. Rotational shifts are part of the job to ensure round-the-clock coverage.

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