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Senior CS Systems Architect: Gainsight & AI Automation
Job in
Charleston, Kanawha County, West Virginia, 25329, USA
Listed on 2026-07-27
Listing for:
UKG (Ultimate Kronos Group)
Full Time
position Listed on 2026-07-27
Job specializations:
-
IT/Tech
AI Business & Operations, IT Consultant, IT Business Analyst, Business Systems & Technology Analysis
Job Description & How to Apply Below
UKG seeks a Senior Business Systems Analyst to spearhead administration, optimization, and architectural direction of our Customer Success platforms—Gainsight and Staircase AI. You will bridge technical execution and business strategy to optimize CS outcomes.
You will partner with CS leadership to translate complex needs into scalable system solutions, leveraging data, automation, and AI insights to drive product adoption, reduce churn, and accelerate measurable business results.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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