Senior Clinical Applications Analyst -- VH IT Core -- Northgate-400 Association Dr Job Charleston area,West Virginia USA,IT/Tech

Position: Senior Clinical Applications Analyst -- VH IT Core -- Northgate-400 Association Dr.

Senior Clinical Applications Analyst -- VH IT Core -- Northgate-400 Association Dr.(Job )

Job Summary

The Senior Clinical Applications Analyst is responsible for the analysis, building, testing and implementing of information systems and solutions. The Senior Application Analyst is accountable for providing knowledge and skills in assigned software applications and various system environments. Functions as a technical resource and to provide knowledge in system installations, building, testing, customization and production support. Demonstrates elevated computer operational skills.

Should be able to perform complex application diagnostics and troubleshooting. Must be able to mentor junior level staff on department procedure and application support and/or implementation procedures. Supports elevated computer system capabilities by studying technical applications and hardware; following support recommendations based on hardware integration availability from vendor and knowledge of enterprise patient care workflows. Ensures the performance, resources, and reliability of hardware and software integrations to meet department needs.

May acquire, install, or upgrade computer components and software; provide routine automation; troubleshoot; train or offer technical support for projects for assigned applications. May lead small support project efforts in a Project Manager capacity. Maintains a level of cybersecurity knowledge sufficient to securely accomplish their job duties. Demonstrates a basic understanding and adheres to departmental processes for change control.

Responsibilities

Responsible for providing technical knowledge in the support of software applications and various system environments.

Responsible for directing junior level employees on task assignment for support and implementation effort.

Responsible for writing operational automation scripts and/or programs to minimize manual process.

Provides documented support tasks to be able to assist other department members or junior team members.

Performs the analysis, design, building, testing, and implementing of computer programs and systems.

Demonstrates and applies information systems theory, processes and methodologies.

Responsible for understanding and utilizing vendor’s version control methodology.

Responsible for system audit log review providing appropriate response.

Must understand end user workflow requirements that are supported by technology.

Translates user systems needs into alternative technical solutions. Performs project reviews and process walkthroughs incorporating technical and business solutions that will enhance user productivity and department service levels.

In process or have completed certification/accreditation for specific vendor and/or governing body related to specific applications/tools for which responsible for reporting.

Responsible for extracting specified data from supported system(s).

Excellent communication skills.

Strong time management skills.

Strong technical documentation skills.

On call as required.

Flexible hours when needed.

All other duties as assigned.

Knowledge, Skills & Abilities

Technical expertise in clinical application systems and environments.
Proficient in system installations, configuration, testing, and production support.
Strong troubleshooting and diagnostics skills for complex application issues.
Experience in automation scripting to reduce manual processes.
Knowledge of enterprise patient care workflows and vendor integration processes.
Basic cybersecurity practices and change control procedures.
Effective communication and documentation abilities.

Education

Bachelor's Degree (Required).

Experience:

5-7 years of related information technology or clinical technical support experience. Preferred minimum of 3 years’ experience with system analysis, design, building, testing and implementation of applications within an electronic health record. Cerner experience preferred.

Credentials

No Certification, Competency or License Required.

Work Schedule

Days.

Position Type

Full Time Regular (1.0)

Location

Northgate‑400 Association Dr., Charleston, WV, US.

#J-18808-Ljbffr