Head of AI Enablement & Innovation
Job in
Charleston, Kanawha County, West Virginia, 25329, USA
Listed on 2026-07-30
Listing for:
UKG (Ultimate Kronos Group)
Full Time
position Listed on 2026-07-30
Job specializations:
-
IT/Tech
AI Business & Operations, AI Engineer (Applied/Software)
Job Description & How to Apply Below
UKG is seeking a Senior Knowledge Management & AI Program Leader to define knowledge architecture, implement AI/RAG, and drive automation across the CX learning content lifecycle. You will partner with engineering, product, and curriculum teams to deliver scalable, measurable knowledge experiences that reduce friction for learners and support agents.
We value 8+ years in KM/AI roles, hands-on enterprise AI and LMS/CMS integration experience, and strong technical literacy in APIs, data modeling,
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