VP - District Manager - Administration CHA - Charleston, WV

VP - District Manager - Administration CHA - Charleston, WV

United States, West Virginia, Charleston

Feb 26, 2026

Drives employee engagement by enabling a positive work environment that inspires, motivates, challenges, supports and provides ongoing recognition for exceptional performance. Responsible for 10-18 banking centers within assigned district. Position priorities include setting strategic direction, leading relationship building efforts, maintaining efficient operations and ensuring the proper training and development in order to provide excellent customer service. Leads the overall sales and service initiatives of district team, assumes a proactive role in customer interactions and service to include meeting with customers to discuss their specific banking needs.

Also, works closely with business partners to service existing and identify prospective customers. Expected to spend time conducting outside sales calls with BCM’s directed at prospecting both business and retail customers including and developing centers of influence and actively participating in community service opportunities in the market.

Responsible for the overall direction, coordination and evaluation of all banking center team within assigned district. Must be able to foster the team concept that includes district team as well as employees from other lines of business. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsible for evaluating performance, rewarding and disciplining employees, addressing complaints and resolving problems.

Responsibilities include pro-active recruiting, interviewing, assisting with hiring, coaching and training employees within district. Other responsibilities involve planning, assigning and directing work.

• Excellent customer service
• Business development (inside and outside)
• Effectively communicating pertinent information to all Banking Centers within district
• Coaching district team to desired and positive outcomes
• District accountability (Sales, Process & Operational soundness through effective leadership)
• Community service

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Personally models the standards of the Bank’s Mission, Vision, and Pledge.
• Required to effectively assess the financial needs of Banking Center clients and make an appropriate recommendation to fulfill the need of the client.
• Promotes the sales and service culture within assigned district and ensures all team members receive proper coaching and training to demonstrate abilities to sell and successfully promote products and services in order to reach individual and team sales goals.
• Responsible for demonstrating strong ability to sell and successfully promotes the Bank’s products and services.
• Communicates and works at meeting the assigned sales goals and service objectives for each banking center within assigned district.
• Continually monitors performance against the district goals adjusting individual and banking center team goals as needed and initiating targeted sales initiatives necessary to meet those goals.
• Leads, sources or originates the development of small business banking relationship opportunities through calling efforts, originations, or referrals to achieve sales goals by meeting the need of customers and prospects. Develops and expands knowledge for small business lending.
• Sets priorities, leads and delegates responsibilities and activities and follows through on the implementation of the designated activities for all banking centers within the district.
• Promotes and makes referrals of Bank products and services to current and prospective customers to assist in the total relationship growth.
• Assumes an active role in ensuring the operational compliance and soundness for all other banking centers within assigned district; including but not limited to the completion of various audits and reports, monitoring control accounts, monitoring branch cash levels, management of cash items, and control of over/short.
• Participates in the pro-active recruitment and selection of talent and assists in the proper training, coaching and development of district team.
• Ensures huddles, sales, and team meetings are consistently conducted as directed by leadership to keep the district team well informed.
• Communicates job expectations and evaluates performances against those expectations on a consistent basis providing continual coaching, guidance, and counseling.
• Prepares and delivers fair, measurable and constructive performance evaluations and recommends salary increases and promotions as appropriate.
• Represents the bank by actively…