IT Manager Telecommunication Services IT Endpoint Services Northgate-Association Dr

IT Manager Telecommunication Services -- IT Endpoint Services -- Northgate-400 Association Dr.(Job )

Location:

US:

WV:

Charleston

Post Date: 8/21/2026

Category:
Administration/Management

Employment Type:

Employee

Provides leadership and management of the day to day operations of areas that include clinical and/or financial application support and development teams, web development team, training, workflow and support teams as required. Position includes responsibility for assigned application strategic planning and tactical implementation, scope, cost, and scheduling coordination. Responsible for following project methodologies that support the strategic vision of the IS department and hospital enterprise based on direction from the CIO.

Provide viewpoint to CIO when contributing to the development of the strategic vision of the IS department within the hospital. Required to interface with core vendor engagement managers assigned to CAMC for all application issues requiring vendor intervention or assistance.

• Oversees the management team in each area to ensure project goals are met, maintenance and staff development are accomplished timely, efficiently and effectively.
• Reviews and approves personnel matters pertaining to interviews, hires, and training for new employees.
• Reviews provisions for staff development, training, and orientations as prescribed by regulatory agencies and CAMC and departmental standards
• Maintains adequate dialogue with direct reports and employees and maintains at least monthly staff meetings.
• Provides direct reports with the resources, tools and training they require to meet expected performance levels.
• Monitors, evaluates, appraises or disciplines employee’s activities according to organizational and departmental standards.
• Leads and directs effective strategic and tactical application planning for the organization.
• Accurately assesses the needs of the department and the business and clinical groups it serves.
• Develops short and long-range application objectives for financial, clinical and IS groups.
• Develops detailed plans and processed for achievement of objectives
• Responsible for the implementation of plans related to the department and facilitates the achievement of strategic and tactical objectives
• Conduct high-level needs assessment for ancillary and nursing areas
• Evaluates departmental systems/process needs and identify business objectives
• Documents department assessments and develop alternatives and recommendations
• Facilitates solution planning with various areas to review issues, define specifications, construct solutions, and develop work plans
• Prepares a written summary of solutions, recommendations, and plans
• Assists in coordination of interdisciplinary, cross-departmental issue troubleshooting with the design of issue resolution
• Reports and monitors high priority application project progress
• Evaluates and monitors solution progress through post-implementation
• Disseminates knowledge regarding general IS operational practices
• Develops and promotes web learning and training
• Assures data integrity through ongoing assessments, development and oversight of databases and applications
• Promotes and reviews the effectiveness of the department’s quality initiatives.
• Creates and reviews programs to promote quality improvement and regulatory compliance.
• Participated in regulatory compliance task force for the organization.
• Participates in organization readiness for quality and regulatory standards.
• Identifies actual and potential problems; utilized innovative problem solving techniques; exhibits commitment to problem resolution and provides follow up.
• Participates as black belt or on a team for RIE, JDI and other “Six Sigma” initiatives.
• Oversees the…