District Manager Hardees

Overview

Capstone Restaurant Group focuses on People, Hospitality, Integrity. We are an equal opportunity employer with a diverse workforce. We invite motivated individuals to join us and provide guests great hospitality every visit and every experience. To learn more about Capstone Restaurants, visit  To learn about the Hardee's Franchise, visit

The Regional Director of Operations (RDO) is accountable for leadership and development of the team, including team building, financial results, and performance across all restaurants in a defined geographic area. The RDO reports to an Operating Partner and has approximately 3-8 District Managers and 20-50 Restaurants in their reporting structure. The RDO ensures that all marketing initiatives are met, develops positive vendor relations, and strategically plans for the needs and analysis of their geographic area.

• Evaluates each restaurant's ability to meet operating standards. Provides regular feedback and coaching on improvement; conducts periodic inspections of the restaurant.
• Visits restaurants in person 4-5 days/week.
• Reviews guest comments and concerns with the appropriate District Manager; follows up to ensure they are handled in a timely and effective way.
• Ensures that all training initiatives for the region are met by working through their team.
• Trains, coaches and provides regular performance feedback (positive and corrective) to motivate and improve the performance of all team members. Provides appropriate and effective counseling and/or discipline.
• Actively recruits new District Managers and DMITs; ensures team members are prepared for promotion. Matches the skills and abilities of management to the needs of the area to maximize results.
• Responsible for reviewing proper restaurant staffing while coaching/counseling needs within area.
• Analyzes business performance; initiates appropriate corrective actions when deviations occur from financial expectations.
• Maintains awareness of competitive marketing programs and apprises Partners of major influencing factors. Supports company-wide marketing programs; evaluates local restaurant marketing strategies developed by the Marketing Department.
• Ensures that business and personnel practices are within the law and consistent with company policies and procedures.
• Serves as a role model and sets a positive example for the entire team in all aspects of business and personnel management.
• Negotiates vendor contracts for the districts; follows company approval process for contracts. Monitors facility maintenance expenditures at both an R&M and capital level. Assists with the coordination of remodels and major repairs.
• Upholds company food safety, food handling and sanitation requirements, to ensure the health and safety of guests and employees.
• Oversees and coordinates new restaurant openings/remodels with proper department heads while maintaining timelines and open lines of communication.
• Promotes the building of sales within the restaurant's local community.

• 7-10 years previous restaurant experience required
• 3-5 years in management positions (preferably multi-unit restaurant experience including full-service, fast food or convenience).
• Financial planning aptitude including planning, budgeting, scheduling and P & L management
• Strong written and verbal communication skills. Good listening skills.
• Effective decision-making skills
• Strong analytical skills

• Communications – both with outgoing and incoming messages
• Understanding the Big Picture – able to model the core ideals of Capstone Restaurant Group (People, Hospitality, Integrity)
• Leadership – able to properly share information with team
• Functional/Technical Expertise in impacting Sales, Flow thru, Profits
• Able to look for continuous improvement and innovation
• Planning / organization / resourcefulness: can think strategically and make good decisions under pressure. Establishing realistic timelines.
• Problem Solver

• Stand for long periods of time (up to 12 hours per day).
• Work around heat.
• Work around others in close quarters.
• Able to move throughout the restaurant and observe restaurant operational and…