Field Service Engineer

Position: Field Service Engineer I
Join a growing company that keeps critical healthcare equipment running.

Equipment Management Service and Repair (EMSAR), headquartered in Wilmington, Ohio, is a rapidly expanding national technical services provider supporting leading OEM partners in the healthcare industry. Our technicians play a key role in ensuring hospitals, laboratories, and healthcare providers have reliable, properly functioning equipment that supports patient care.

At EMSAR, we invest in our technicians with paid training, professional development, and the tools needed to succeed in the field.

Why Join EMSAR?

Paid technical training and certifications

Company-provided tools and equipment

Travel expenses covered by the company

Opportunity to work with advanced healthcare and laboratory technologies

Career growth within a fast-growing national service organization

Exposure to multiple types of medical and diagnostic equipment

What You’ll DoAs a Field Service Engineer, you’ll provide hands-on technical support to healthcare facilities. This includes installation, maintenance, troubleshooting, and repair of a variety of specialized equipment.

Key responsibilities include:

Performing preventive maintenance, diagnostics, calibration, and repair on medical diagnostic equipment, and kiosk systems

Conducting performance verification and equipment testing to ensure compliance and reliability

Documenting service activities and managing work orders using EMSAR’s Service Max system

Communicating with dispatch teams and customers to coordinate service calls

Representing EMSAR professionally while working at customer facilities

Approximately 25% of the role involves documentation and service reporting, with the majority focused on hands-on technical work in the field.

This position requires regional day trips and occasional overnight stays. All travel is company paid.

What We’re Looking For We’re looking for technicians who enjoy solving technical problems, working independently, and supporting customers in the field.

Successful candidates typically have:

Strong troubleshooting and analytical skills

Ability to read and interpret technical manuals and service documentation

Excellent communication and customer service skills

Strong organization and time-management abilities

The ability to work independently while following established procedures

Education & Experience Option 1

High School Diploma or equivalent2–4 years of technical or field service experienceOROption 2

Associate degree or trade/technical school certification1+ year of technical experience (including internship or apprenticeship)

Additional requirements:

Valid driver’s license and proof of liability insurance

Ability to operate personal, fleet, or rental vehicles

Physical & Work Environment Frequent standing, walking, bending, and equipment handling

Ability to lift up to 50 lbs and move equipment up to 125 lbs Regular use of hand tools and diagnostic equipment

If you enjoy hands-on technical work, travel, and supporting critical healthcare technology, EMSAR offers a rewarding opportunity to grow your career in field service engineering.

Pay: $27.00 - $29.00 per hour Benefits:401(k)401(k) matching

Dental insurance

Employee assistance program

Flexible spending account

Health insurance

Health savings account

Life insurance

On-the-job training

Paid time off Tools provided

Vision insurance

Work Location:

In person
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