Mobile Employment Specialist

Job Details

Job Location:

Charleston Prosperity Center and Warehouse - CHARLESTON, WV 25302
Job Category:
Nonprofit - Social Services

At Goodwill Industries of the Summit, we assist people with disabilities and other vocational disadvantages to achieve full participation and integration into society through the power of work. Be a part of the Goodwill family where we train and lives change! We envision persons with barriers to employment being able to choose rewarding employment, achieve financial security, and build careers and lives for themselves and their families, thus enriching our communities.

We are currently growing and are looking for experienced individuals to support us in this endeavor.

Under the supervision of the Mission Programs Manager, the Mobile Employment Specialist will provide employment services, case management, workforce development, employer engagement, and community outreach through Goodwill's Mission Mobile Unit and other community-based service locations. The Mobile Employment Specialist will serve as a direct link between individuals facing barriers to employment and the resources necessary to achieve economic self-sufficiency. This position will deliver mobile workforce services, conduct participant assessments, develop employment plans, facilitate SNAP and benefit outreach, engage employers, create job opportunities, and assist with the operation and delivery of services through the Mission Mobile Unit.

The Mobile Employment Specialist will serve as both a workforce development professional and a community outreach representative, bringing services directly to underserved communities throughout Goodwill's service area.

• Conduct participant recruitment, intake, assessment, and enrollment activities.
• Develop and maintain individualized employment and service plans.
• Provide case management services and ongoing support to assigned participants.
• Assist participants in identifying career goals, employment barriers, and support service needs.
• Conduct vocational assessments and employment readiness evaluations.
• Provide job search assistance, resume development, interview preparation, and career coaching.
• Assist participants in obtaining employment, training opportunities, industry credentials, and supportive services.
• Monitor participant progress toward employment and self-sufficiency goals.
• Provide job retention and post-employment follow-up services.
• Maintain participant files, case notes, progress reports, and required documentation.
• Complete monthly reports, outcome tracking, and program documentation requirements.

• Develop and maintain relationships with local employers, workforce partners, educational institutions, and community organizations.
• Identify employment opportunities, internships, job shadowing experiences, work‑based learning opportunities, and career pathways for participants.
• Conduct employer outreach and recruit businesses to participate in hiring events, job fairs, and workforce initiatives.
• Serve as a liaison between employers, participants, referral agencies, and Goodwill staff.
• Assist employers with identifying accommodations, supports, and workforce solutions when appropriate.
• Maintain employer databases and document employer contacts and outcomes.
• Represent Goodwill at networking events, workforce meetings, business forums, and community events.
• Promote Goodwill workforce development services and employment programs to employers and community stakeholders.

• Operate and drive the Mission Mobile Unit to designated outreach locations throughout the service area.
• Conduct pre‑trip and post‑trip vehicle inspections and ensure safe operation of the mobile unit.
• Assist with setup, operation, maintenance, and breakdown of mobile service equipment and technology.
• Deliver workforce development, employment, and supportive service programming from the Mission Mobile Unit.
• Conduct street outreach and engagement activities targeting underserved populations, including individuals experiencing homelessness,…