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Crisis Helpline Shift Supervisor; Evenings​/Nights

Job in Charleston, Kanawha County, West Virginia, 25329, USA
Listing for: First Choice Services Inc
Full Time position
Listed on 2026-10-06
Job specializations:
  • Social Work
    Crisis Counselor, Mental Health
Salary/Wage Range or Industry Benchmark: 45000 - 60000 USD Yearly USD 45000.00 60000.00 YEAR
Job Description & How to Apply Below
Position: 988 Crisis Helpline Shift Supervisor (Evenings/Nights)

First Choice Services Inc. is seeking a dedicated 988 Shift Supervisor to support WV 988 and National 988 programs, guiding crisis counselors and staff during evenings, weekends, and overnight hours.

You will audit interactions, provide debriefs, and escalate issues while upholding privacy and HIPAA standards. The role requires strong leadership, clear communication, and the ability to manage multiple tasks in a fast-paced call/text/chat center environment, ensuring compassionate, compliant

For the 988 Crisis Helpline Shift Supervisor (Evenings/Nights) position at First Choice Services Inc, we are reviewing applications now.

If your experience matches this role, we encourage you to apply.

All applications are reviewed carefully by our team.

The position is based in Charleston, WV, United States.

This opportunity is part of our work in Management & Operations.

The advertised compensation is 45.000 - 60.000.

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