Residential Case Worker

SUMMARY

Maximize residents’ success, satisfaction, and ownership in their living and working environment through effective skills training and relationship building. Maintain a safe, clean, and therapeutic environment within the residential program. Provide client‑driven services that ensure quality and excellence in client care and recovery.

• Available to cover shifts at any residential program, including traveling between programs.
• Facilitate ADL skill building for residential living and community integration, supervising and teaching clients daily medication routines, budgeting, self‑preservation skills, transportation, etc.
• Participate on a multidisciplinary team in developing and implementing client treatment plans and progress reviews.
• Coordinate and monitor treatment services for all assigned clients, including contact with family, other staff, consultants, and stakeholders.
• Monitor the effectiveness of care by comparing service provided with outcomes specified in the treatment plan.
• Provide shift coverage for household maintenance, meal preparation, and assistance with medical, psychiatric, or behavioral crises.
• Assist in conflict resolution, symptom management, and crisis response.
• Attend supervision and team meetings as required.
• Maintain current knowledge of agency policies and procedures.
• Work first and second shift, holidays, and weekends as assigned.
• Ensure safety and security of Gateway office areas and residential programs, including checking locks and monitoring resident whereabouts.
• Schedule and facilitate treatment plan meetings using assessment information and client/family participation.
• Screen for substance abuse, provide assessment, counseling/education, and referrals.
• Perform other duties as assigned or needed.
• Remain on shift until relieved by another staff member (may work two consecutive shifts).

• High school diploma or GED required.
• Flexibility to work scheduled shifts, including weekends and holidays.
• Ability to perform routine household chores involving lifting and bending.
• Effective communication with clients and staff in person and by telephone.
• CPR certification and first‑aid training required.
• Valid chauffeur’s license and ability to use the program van or personally owned vehicle to transport clients.
• Strong reading and comprehension of instructions, correspondence, and memos.
• Ability to complete all clinical and administrative documentation accurately.
• Proficiency in writing correspondence, reports, care plans, etc.
• Effective presentation skills for one‑on‑one and group situations.
• Access emergency resources and manage crisis situations.
• Up‑to‑date knowledge of organization policies, procedures, protocols, and guidelines.
• Problem‑solving skills in varied, less standardized scenarios.
• Interpretation of written, oral, and diagrammatic instructions.
• Successful completion of all required training and certifications.
• Good oral and written communication skills, including grammar, spelling, and legibility.
• Basic math skills (addition, subtraction, multiplication, division).

$18.00 - $27.13 per hour

Location:

GHI-Charlestown, 4705 Old Post Road, Charlestown, RI 02813
Work Type: 330 p - 1130 p

Work Shift:

Evening
Daily

Hours:

8 hours
Driving

Required:

Yes

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.