Head of Accounts Payable

Head of Accounts Payable

Job Level: Director Job Function:
Business Operations

Location:

Charlotte, NC, US

Employment Type:

Full Time Role Description The Head of Accounts Payable leads Accounts Payable and vendor lifecycle operations across SMBC's Americas Division, ensuring accuracy, timeliness, strong governance, and compliance. The role oversees operational performance, risk controls, and transformation initiatives, partnering with Corporate Accounting, Legal Entity Controllers, Tax, Legal, Human Resources, Operations, Treasury, Technology, and subsidiaries. Role Objectives Set strategy and operating model for Accounts Payable (AP) across the Americas.

Own the risk & control framework for AP and vendor master data. Monitor KPIs and SLA performance, deliver executive reporting. Lead end-to-end invoice-to-pay processing and vendor master governance. Oversee period-close activities related to AP. Drive issue resolution and root-cause remediation. Ensure compliance with local regulations and tax requirements. Serve as business owner for Oracle EBS/Cloud AP and Coupa. Manage AP policies, procedures and controls to ensure compliance.

Lead automation and process-improvement initiatives. Support internal, external audits and regulatory reviews. Develop and coach a high-performing team. Performance Metrics Invoice cycle time and first-pass match rate. Aged AP, exception rate, duplicate prevention. Vendor master data accuracy and onboarding cycle time. Audit results and SOX control effectiveness. Automation and touchless-processing adoption. Qualifications and Skills Bachelor's degree in accounting, Finance, or related field.

10–15+ years' experience in Accounts Payable leadership, ideally within banking or financial services. Expertise with Oracle E-Business Suite/Fusion (Cloud) and AP automation tools. Proficiency in e-invoicing within Coupa compliance as a service. Strong audit, controls, and KPI management experience. Strong understanding of global payment systems, tax regulations and compliance and third party risk frameworks Exceptional analytical, cross-functional leadership, communication and process improvement skills.

Experience leading cloud migrations, P2P transformations, and shared services or captive center oversight. Key Competencies Leadership & Influence: inspire teams; drives accountability and results across functions. Risk & Control Mindset: designs effective policies, approval matrices, and monitoring to withstand audits. Operational Rigor: masters invoice-to-pay processes; ensures data quality and on-time, accurate payments. Technology Fluency: leverages Oracle AP and Coupa; partners with Tech to automate and standardize.

Stakeholder Management: partners with Corporate Accounting, HR, Tax and subsidiaries; communicate clearly with executives.