Accounts Payable Specialist

Company

Description:

Select Transport Partners is a 100% employee-owned logistics company built on trust, innovation, and strong partnerships. The organization operates an agent-only model, focusing exclusively on supporting independent agent partners and helping them grow their businesses. Team members thrive in a collaborative environment that values creativity, technology-driven solutions, and personalized service over size. Select maintains a small-scale approach to ensure individuals are seen, heard, and supported, fostering a culture where input from customers, carriers, and agents is actively encouraged.

Joining Select Transport Partners means becoming part of a community committed to mutual success and continuous improvement.

• Manage the Accounts Payable email inbox and phone line, ensuring inquiries receive timely and professional responses.
• Respond to carrier questions regarding invoice receipt, payment status, payment timing, and outstanding requirements.
• Teach and assist carriers with using Select’s online invoice lookup tool.
• Research payment discrepancies involving rates, fines, fees, deductions, short payments, and other adjustments.
• Work with agents, accounting team members, and company leadership to resolve payment issues and carrier complaints.
• Clearly communicate payment decisions and outstanding requirements to carriers and agents.
• Process Notices of Assignment and related documentation received from factoring companies.
• Verify factoring information and elevate conflicting or incomplete documentation as needed.
• Serve as a backup for agent settlements and assist with settlement processing when required.
• Maintain accurate records and documentation related to carrier inquiries and payment resolutions.
• Identify recurring payment issues and recommend process improvements.
• Assist the Director of Accounts Payable with special projects and other departmental responsibilities.
• Provide excellent customer service to carriers, agents, and internal team members.

• Associate or bachelor’s degree in accounting, finance, business, or a related field preferred; equivalent professional experience will be considered.
• Previous experience in accounts payable, accounting, transportation, logistics, or customer service preferred.
• Strong research, reconciliation, and problem-solving skills.
• Excellent written and verbal communication skills.
• Ability to explain payment information clearly and professionally.
• Strong attention to detail and commitment to accuracy.
• Ability to prioritize tasks and manage a high volume of phone and email inquiries.
• Comfortable working across departments and escalating issues appropriately.
• Proficiency with Microsoft Excel, Google Workspace, and accounting or transportation management systems preferred.
• Experience working with motor carriers, freight agents, or factoring companies is a plus.
• Accountability and follow-through
• Organization and time management
• Professional communication
• Teamwork and collaboration
• Discretion when handling financial information

• $50-65,000 per year
• 401K
• Unlimited PTO
• Medical, Dental, Vision and Life Insuance