Collections Specialist

Description We are looking for a Collections Specialist to join our team on a Contract basis. This contract assignment is expected to support the organization for approximately two months, with the potential for a brief extension based on business demand. The person in this role will help maintain healthy accounts receivable operations, assist customers across multiple channels, and provide steady coverage for day-to-day credit and collections activities in a manufacturing-focused environment.

Responsibilities:

- Oversee commercial collections activities to help reduce outstanding balances and maintain timely customer payments.

- Review customer accounts, evaluate aging details, and follow up through clear written communication to resolve past-due invoices.

- Set up new customer accounts and maintain accurate credit-related records within internal systems and customer portals.

- Administer portal-based customer requirements, including invoice access, account updates, and documentation needed to support collections efforts.

- Manage credit hold decisions by monitoring account status and coordinating with internal stakeholders to support order flow and risk control.

- Prepare month-end accounts receivable reports and provide visibility into collection progress, aging trends, and open account issues.

- Support customers using the company's commerce and e-commerce platforms by addressing account questions related to billing, payments, and parts orders.

- Work within JDE Enterprise One and related tools to track receivables activity, update account information, and support daily collections operations. Requirements - Prior experience in commercial collections, credit, or accounts receivable support is required.

- Ability to manage customer communication professionally through email and other business channels.

- Working knowledge of collection procedures, billing follow-up, and credit hold practices.

- Experience supporting manufacturing, distribution, or other business-to-business environments is strongly preferred.

- Familiarity with customer portals and portal-driven invoicing or account administration is needed.

- Proficiency with JDE Enterprise One or comparable ERP systems is preferred.

- Strong reporting and organizational skills, particularly in support of month-end accounts receivable activities.

- Ability to work independently in a contract coverage role while maintaining accuracy and responsiveness.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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