Service Billing Coordinator

Current job opportunities are posted here as they become available.

As a result of our phenomenal growth,
MSS Solutions, LLC has an opening for a Service Billing Coordinator
. If you are an experienced professional who is looking to grow your career and contribute fresh and innovative ideas to serve our customers, this is an opportunity you should explore!

A career at MSS is not just a job -- it's collaborating with the business's best talent. It's having a part in building a better future. It's making a difference in people's lives.

The success of MSS is a direct reflection of our team's dedication, passion, and hard work. Since 1996, MSS has taken pride in retaining some of the best talents in the industry by promoting a culture of respect, collaboration, and empowerment.

• Responsible for billing of Service Calls and Maintenance Contracts.
• Prepare timely and accurate invoices.
• Review billing accounts and resolve discrepancies or issues related to service charges, payment terms, or account history.
• Communicate with account managers and customers for accurate invoicing.
• Coordinate the billing cycle from service delivery to invoice generation.
• Ensuring timely completion of all billing activities in all accounting software to include customer portals.
• Work closely with accounts receivable to review/resolve any billing issues.
• Generate billing reports.
• Identify opportunities for enhancing billing processes and suggest improvements to increase efficiency and accuracy.
• Assist service coordinators with customer support.
• Other such duties and responsibilities as assigned by the company from time to time

• Knowledge of basic accounting and billing experience required
• Proficiency in Microsoft Office Suite or related software
• Excellent communication and organizational skills
• Ability to multi-task, prioritize, and work efficiently against deadlines
• Strong attention to detail and accuracy with solid follow-up skills
• Ability to work well both independently and as part of a team
• Experience with any service & accounting software such as Vista is preferred not required
• Physical Demands:
  Constant sitting, walking short distances, bending, stooping, twisting, reaching above and/or below shoulder, handling/grasping documents or office equipment, clear speaking and adequate hearing sufficient to communicate effectively and respond appropriately in-person and/or on the telephone, vision sufficient to read source materials and computer screen data, repetitive motions for computer equipment use, lift 25 lbs. occasionally, 5-10 lbs. frequently to lift/carry/move objects, files and documents.
• Must successfully pass a background check and drug test

Work is performed in an office environment with air conditioning and bright lights.

At MSS, we value our employees by providing a supportive culture with competitive compensation and a benefits package that continues to evolve based on our business's growth and our employees' needs. Currently, our benefits include:

• 401k with Employer Contributions
• PTO
• Paid Holidays
• Employee Assistance Program
• Long-term Disability
• Short-term Disability
• Flexible Spending Plan
• Health Savings Plan

• MSS Solutions, LLC is an equal opportunity employer and a drug-free environment.
• All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.