Sr. Accounts Receivables Reconciliation Analyst

CTG is seeking to fill a Sr. Accounts Receivable Reconciliation Analyst opening for our client in Charlotte, NC.

Location
:
Charlotte, NC (hybrid remote)

Duration
: 6 months with possible extension

Work Hours
:
Monday-Friday, 8 a.m.

-5 p.m.

Pay Rate
: $25.20 hourly

The ideal candidate has extensive experience in accounts receivable, account reconciliation, customer disputes, deductions, chargebacks, and collections. This position will partner with Finance, Sales, Customer Operations, Shared Services, customers, and other cross-functional teams to resolve billing issues, improve cash flow, minimize bad debt, and maintain accurate receivables.

• Reconcile customer accounts and investigate discrepancies, deductions, disputes, and chargebacks.
• Analyze the root causes of invoicing errors and recurring customer deductions.
• Manage disputed accounts and collection activities to meet cash flow and performance goals.
• Research invalid chargebacks and coordinate recovery efforts.
• Partner with Sales, Finance, Customer Operations, and customers to resolve complex account issues.
• Coordinate credit and debit memo requests to maintain accurate accounts receivable balances.
• Identify process improvement opportunities related to invoicing, collections, chargebacks, reporting, and financial systems.
• Support projects and system enhancements related to Accounts Receivable.
• Maintain accurate documentation and communicate significant issues and risks to leadership.
• Take a proactive, analytical approach to problem-solving and issue resolution.

• Associate degree in Finance, Accounting, Business, or a related field.
• Five or more years of experience in Finance, Accounts Receivable, Corporate Collections, or a related area.
• Strong experience with account reconciliations, deductions, disputes, chargebacks, and collections.
• Advanced Microsoft Excel skills.
• Proficiency with SAP, Microsoft Office, Windows, and Share Point .
• Strong analytical, organizational, and problem-solving skills.
• Excellent written and verbal communication skills.
• Strong customer service and cross-functional collaboration skills.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.

• Bachelor's degree in Finance, Accounting, Business, or a related field.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services for this role.

CTG, a Cegeka company, delivers IT and business solutions that enhance clients' digital agility, empowering them to seize new opportunities and overcome any challenge. Backed by more than 60 years' experience and a commitment to being a reliable, results-driven partner, we work shoulder to shoulder with clients to shape digital together. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts.

With more than 9,000 team members in over 15 countries, we combine global expertise with local insight to deliver innovative solutions. We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today's highest-growth industries.

Together, we shape what's next - working shoulder to shoulder to deliver impactful solutions for our clients and society. Our culture is built by the people who work at CTG, the values we hold, and the actions we take. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities.

For more information, visit

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law.

CTG is fully committed to promoting employment opportunities for members of protected classes.