Billing Specialist

Description

We are looking for a Billing Specialist to support revenue operations for a telecom services organization in Charlotte, North Carolina. This position focuses on accurate invoicing, timely application of customer payments, and proactive follow-up on outstanding balances. The ideal candidate brings strong accounts receivable experience in a recurring billing environment, attention to detail, and the ability to work effectively with customers and internal teams to maintain healthy cash flow.

Responsibilities:

- Prepare and issue recurring and non-recurring customer invoices with a high level of accuracy and timeliness.

- Apply incoming payments to the appropriate customer accounts and investigate discrepancies to ensure records remain current.

- Research any billing inquiries, disputes, and customer questions.

- Reconcile billing and payment activity, resolving account variances and escalating complex issues when needed.

- Perform accurate order entry and billing setup for all products and services.

- Support month-end billing activities by reviewing account data and helping ensure complete and accurate revenue reporting.

Requirements

- Experience in accounts receivable, billing, and cash application activities.

- Background in commercial collections with the ability to communicate professionally with business customers.

- Working knowledge of recurring billing processes and account reconciliation practices.

- Familiarity with telecommunications or telecommunications billing environments.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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