Payroll Manager

Reports To: Chief Human Resources Officer

Employment Type: Full-Time, Exempt

SOLID Surface Care is seeking an experienced Payroll Manager to lead and own all aspects of payroll administration for approximately 500 employees across multiple states throughout the United States.

This is a hands-on leadership role responsible for the complete payroll lifecycle, from timekeeping and payroll preparation through processing, funding, taxes, garnishments, reconciliations, reporting and year-end activities. The Payroll Manager will serve as SOLID's internal payroll subject matter expert and will be accountable for ensuring employees are paid accurately, timely and consistently while maintaining strong compliance and internal controls.

The successful candidate will bring significant hands-on, multi-state payroll experience and be equally comfortable processing payroll, researching complex issues, working directly with tax agencies, strengthening processes and controls, and partnering with HR and Finance.

This is an opportunity for an experienced payroll professional to take full ownership of an important company function and help build a payroll operation that employees and leaders can trust.

• Own the complete end-to-end payroll process for approximately 500 employees across multiple states, including hourly and salaried populations.
• Manage each payroll cycle from time and data collection through audit, approval, processing, funding and post-payroll reconciliation.
• Review timekeeping data and partner with managers to resolve missing punches, approvals and other exceptions before payroll deadlines.
• Process and validate new hires, terminations, compensation changes, bonuses, commissions, retroactive pay, PTO payouts, reimbursements, deductions and other payroll transactions.
• Calculate and process off-cycle payrolls, manual payments and required final-pay payments.
• Review preliminary payroll registers and exception reports, investigate discrepancies and ensure appropriate approval prior to payroll submission.
• Maintain the annual payroll calendar and establish clear deadlines for managers and employees.
• Serve as the primary point of contact and escalation resource for employee payroll questions and resolve issues accurately and promptly.

• Own payroll tax administration across all applicable federal, state and local jurisdictions.
• Establish and maintain state and local payroll tax accounts as SOLID enters or exits jurisdictions.
• Ensure appropriate withholding, unemployment, paid leave and other jurisdictional requirements are established and maintained.
• Monitor payroll tax registrations, agency accounts, rates and system configurations for accuracy.
• Review and reconcile federal, state and local payroll tax filings and deposits.
• Research and resolve payroll tax notices, discrepancies, amendments and agency inquiries.
• Manage quarterly and year-end payroll tax activities, including Forms 941, W-2/W-3 processing, corrections and reconciliation.
• Monitor changes in payroll-related laws and regulations and implement required process or system changes.
• Maintain appropriate documentation and audit support for payroll tax compliance.

• Own administration of wage garnishments, child support orders, tax levies and other legally required deductions from receipt through completion.
• Interpret orders, establish deductions accurately and ensure payments and responses are completed within required deadlines.
• Ensure proper prioritization of multiple orders and compliance with federal and state withholding limitations.
• Maintain confidential documentation and respond appropriately to agencies, courts and employees.
• Reconcile benefit, retirement and other employee deductions to ensure payroll records align with vendor and plan requirements.

• Develop and maintain strong payroll controls, documented procedures and appropriate segregation of duties.
• Establish documented payroll checklists, approval requirements and audit trails for every payroll cycle.
• Perform payroll-to-GL and other payroll reconciliations in partnership with Finance.
• Review payroll variances and exception reporting and investigate unusual transactions before payroll is finalized.
• Maintain appropriate controls over employee master-data changes, compensation changes, direct deposit changes, manual payments and payroll system access.
• Conduct periodic payroll system…