Executive Assistant

Maya Hotels Support Center | 8632 Wilkinson Blvd. Charlotte, NC 28214

Join Maya Hotels and Take the Next Step in Your Career!

Are you a highly organized and hands-on individual looking for a career in executive support? At Maya Hotels, we are seeking a motivated Executive Assistant to provide strategic partnership with the Executive Leadership Team. This role provides high-level administrative, operational, and project management support requiring independent judgment, proactive problem solving, discretion, and the ability to manage confidential and time-sensitive matters.

If you enjoy working with top hospitality brands, this is the opportunity for you!

Why Join Maya Hotels?

Maya Hotels is a leading name in the hospitality industry, dedicated to providing exceptional guest experience. We are proud to represent multiple outstanding brands including Holiday Inn Express, Candlewood Suites, Avid Hotel, Tru, Hilton Garden Inn, Hampton Inn, Courtyard, and Aloft.

Our commitment to excellence, coupled with our friendly and welcoming atmosphere, sets us apart in the market.

Learn more about us at

What We Offer:

• Medical, Dental and Vision Insurance.
• 100% Employer Paid Life Insurance.
• Voluntary Life and AD&D, STD, Accident and Critical Illness Insurance.
• Retirement Savings: 401K with Employer Contribution.
• Employee Perks:
  Employee Referral Program, hotel discounts, and more!
• Work-Life Balance:
  Paid Time Off (PTO).
• Competitive salary and performance-based bonuses.
• Career growth opportunities within the Maya Hotels family.
• A supportive and friendly work environment.
• The chance to work with well-respected hotel brands such as Hilton, Marriott and IHG.

Job Description:

Essential Duties and Responsibilities:

Strategic & Administrative Leadership

• Act as a primary advisor to executives, using independent judgment to prioritize initiatives, resolve issues, and anticipate their business and personal needs.
• Manage complex, shifting priorities and making decisions on behalf of executives when appropriate.
• Oversee executive workflows, ensuring alignment with organizational priorities and deadlines.
• Prepare executive-level presentations, reports, and strategic communications.

Project & Operations Management

• Lead and coordinate cross-functional projects, ensuring milestones, risks, and deliverables are effectively managed on behalf of executive management.
• Evaluate processes and recommend improvements to enhance efficiency and operational alignment.
• Conduct research, prepare summaries, and provide recommendations for business and personal decisions.
• Coordinate activities and projects across departments to support executive leadership initiatives and strategic goals.

Executive Communication & Representation

• Draft, review, and manage confidential correspondence, policy drafts, and executive-level documents.
• Represent executives as needed in meetings, communications, and internal coordination.
• Manage sensitive organizational issues with professionalism, confidentiality, and discretion.

Calendar, Meeting, and Travel Management

• Independently manage executive's business and personal calendars with the authority to make scheduling decisions based on the executive's priorities.
• Coordinate high-level meetings, board sessions, and strategic planning events.
• Oversee complex travel planning aligned with business and personal needs.

When Executives are traveling:

• Provide day-to-day support to the VP of Operations on behalf of the executives, including meeting scheduling, follow-ups, and urgent coordination.
• Escalate priorities to the executives from team members and field operations, ensuring timely resolution.
• Support continuity by anticipating needs and ensuring communication channels remain open and efficient.

Professionalism & Confidentiality:

• Maintain strict confidentiality regarding sensitive company and personal information.
• Follow Maya Hotels' Grooming Policy and maintain a professional appearance. A positive attitude and a solution-oriented mindset is necessary.
• Represent the executive office with hospitality, poise, and professionalism in all internal and external interactions.
• Comply with all Maya Hotels policies, procedures, and the Code of Ethics.
• Embrace…