Centralized Indexing Clerk-Data Entry Specialist

Position Summary

The Centralized Indexer is responsible for reviewing scanned document images and entering accurate metadata and index values into Image Trust software to support centralized indexing operations across all ECM sites nationwide. This role ensures digital records are properly categorized, searchable, and compliant with customer specifications and internal quality standards. The position requires strong accuracy, consistency, and the ability to meet established productivity benchmarks in a centralized production environment.

• Retrieve scanned document images within Image Trust software.
• Index each document according to detailed job specifications and customer requirements.
• Enter accurate metadata and index values into designated data fields.
• Verify image clarity, completeness, orientation, and document integrity during the indexing process.
• Identify incomplete, inconsistent, or inaccurate information and elevate issues appropriately.
• Maintain established productivity benchmarks and accuracy thresholds.
• Achieve minimum production standards consistent with departmental expectations (including keystroke and document volume benchmarks).
• Adapt to changing customer specifications and indexing requirements.
• Maintain strict confidentiality of customer records and comply with data security policies.
• Perform additional duties as assigned.

• Maintain indexing accuracy in alignment with departmental standards.
• Sustain production levels aligned with centralized throughput goals.
• Minimum 8,000 keystrokes per hour preferred.
• Consistent adherence to customer-specific indexing standards.
• Demonstrate reliability, punctuality, and consistent attendance.

• Strong attention to detail and proofreading ability.
• Ability to challenge incomplete or inaccurate information.
• Ability to follow detailed work instructions and project specifications.
• Proficiency in computer data entry systems and web-based platforms.
• Strong organizational and time management skills.
• Ability to work independently within a centralized workflow model.
• Ability to perform in a fast‑paced production environment.
• Aptitude for learning new software systems.
• Professional communication skills.

• Sitting constantly.
• Typing and keyboard use constantly.
• Ability to read detailed information from a computer monitor for extended periods.
• Occasional lifting up to 50 lbs.

• High school diploma or equivalent required.
• Data entry or document management experience preferred.
• Some college or technical education preferred but not required.
• Ability to type accurately at consistent production speeds.
• Must be able and willing to communicate effectively in English.
• Must follow Company policies and procedures.

17.50