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Administrative Support Specialist III

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: Franklin County
Full Time, Part Time position
Listed on 2026-02-22
Job specializations:
  • Administrative/Clerical
    Healthcare Administration, Office Administrator/ Coordinator, Business Administration
Salary/Wage Range or Industry Benchmark: 47471 - 49845 USD Yearly USD 47471.00 49845.00 YEAR
Job Description & How to Apply Below

General Statement of Duties

Franklin County is seeking a highly organized and motivated professional to join our Emergency Medical Services team as a EMS Administrative Support Specialist III
. This vital role strengthens the team by providing comprehensive administrative and technical support along with effective office management. If you thrive in a fast-paced environment, excel at managing complex tasks, and are passionate about contributing to a mission that directly impacts public safety, we invite you to bring your expertise and dedication to Franklin County.

Compensation

Estimated Hiring Salary Range: $47,471-$49,845

To Be Determined Based on Experience and Qualifications

Benefits

Franklin County offers a competitive benefits package designed to encourage and support your health, well-being and productivity. Benefit options include medical and dental insurance; elective supplemental insurance options such as short-term disability, vision, and voluntary term life; local government retirement; 401(k) with a 4% employer contribution (no employee match required); generous paid leave that includes 13 county-observed paid holidays per year;

an employee wellness program inclusive of a county sponsored gym and an employee assistance program.

For more information about Franklin County benefit options please  https://(Use the "Apply for this Job" box below)..

Duties and Responsibilities

Essential Duties and Tasks

  • Secures information via telephone or personal contact; selects appropriate materials to answer questions and often handles the inquiries independently for the department.
  • Handles confidential or sensitive technical information in an appropriate manner.
  • May handle accounting, taxation, and budgetary functions for the department including monthly reports; purchases operating supplies and materials in consultation with the supervisor; provides recommendations on equipment and technology upgrades to the department head; compiles information for the department budget.
  • Collects and analyzes data; conducts research using a variety of sources; compiles reports and maintains program files.
  • Provides customer service; answers a variety of questions from public officials and the general public; deposits cash receipts; prepares a variety of scheduled and special reports for senior management and various government agencies.
  • Interprets complex rules, regulations, and information on the program and organization’s operating standards; explains legal aspects of the office functions and its impact on citizens and the community.
  • Reviews and verifies records and reports for correct information; processes documents including timesheets for payroll based on review and verification; provides input to the efficiency of these management processes.
  • Prepares and assists in the processing of Request For Purchase with proper forms for Finance, invoice, and packing slips if applicable.
  • Enter requisitions through Franklin County’s software purchasing solution for Purchase Orders using correct budget line items and details on products.
  • Deposits and Revenue Sheets—Print EOBs/EOPs from EMSMC Billing site, write revenue sheets and copy for Finance.
  • Processes purchasing card statements for staff as needed. Coordinates and organizes departmental submissions to the Finance Department on a monthly basis.
  • Prepares payroll for full-time and part-time EMS department staff within established deadlines.
  • Checks Registers—Takes copies of RFPs, compares pre-tax amount to what is shown on the check register, asks Finance about any discrepancies and notes them on the check register for future reference. Files RFPs in vendor files.
  • Debt Setoff—Prints reports from DSO Clearinghouse when notified that they are available; contacts DSO Department with EMSMC Billing as needed; processes DSO Error reports and scans and sends them to DSO Department weekly; posts any old account payments to the accounts here.
  • Maintains employee files on FT and PT as new employees are hired and other staff transition across the department.
  • Coordinates the purchasing of office supplies and other items as needed across the department, verifying funds and using the correct budget…
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