Front Desk Receptionist

Monk Law Firm, PLLC is looking for a qualified receptionist to join our team! Here at Monk Law Firm, we care deeply about our clientsandour employees. Our culture is built aroundjoy,kindness, professionalism, compassion, and efficiency. The ideal candidate will be a team player with excellent communication skills and attention to detail. They should describe themselves asa self-starter andpossessthe ability to learn quickly and adapt.

This position promises substantial client contact, autonomy, and a significant potential to enhance and broaden skills/knowledge in several areas of the law. Monk Law Firm, PLLCoffers a competitive salary and benefits package, including Paid Time Off, Health Insurance, and 401(k).This is a full-time, in-office position.

• Serve as the first impression for our business by welcoming clients, responding to phone inquiries, and advancing our company mission: to joyfully serve clients and the community.
• Collaborate closely with the Client Relations Specialist to ensure all leads are appropriately triaged and all client needs are met in a timely manner.
• Open the main office, greet visitors and clients in a friendly manner, answer/direct all phone calls, manage the firm’s primary email and voicemail accounts. Receive/direct faxes and shipments.
• Manage printing, copying, and scanning of all estate planning, estate administration, and elder law documents.
• Assemble and organize estate planning and elder law portfolios in advance of signing appointments.
• Send documents (e.g., deeds or certifications of trust) for recording via mail.
• Oversee standard office equipment and supplies, such as printer, ink or toner, paper, etc. Report any malfunctions to the appropriate person or department.
• Prepare conference rooms for meetings.

• JOYFUL
• Proven receptionist experience
• Excellent written and verbal communication skill
• Ability to multitask and manage time wisely