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Turnkey Coordinator – HVAC

Job in Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for: MSS Solutions, LLC
Full Time position
Listed on 2026-03-08
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator, Business Administration
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below

As a result of our phenomenal growth,
MSS Solutions, LLC has an opening for a Turnkey Coordinator - HVAC
. If you are an experienced professional who is looking to grow your career and contribute fresh and innovative ideas to serve our customers, this is an opportunity you should explore!

A career at MSS is not just a job -- it's collaborating with the business's best talent. It's having a part in building a better future. It's making a difference in people's lives.

The success of MSS is a direct reflection of our team's dedication, passion, and hard work. Since 1996, MSS has taken pride in retaining some of the best talents in the industry by promoting a culture of respect, collaboration, and empowerment.

Role and Responsibilities
  • Work closely with Turnkey Operations Team to assist in Estimating and customer presentation.
  • Review database and provided documents to ensure accurate set-up of TK projects utilizing Vista Viewpoint and SharePoint.
  • Manage and execute change orders, updating WO/SP files with information.
  • Work closely with the Turnkey Operations Team to coordinate the installation schedule.
  • Manage/execute the essential TK field team support functions: sending appointments, reviewing notes, etc., to include Vista training and guidance to the field team.
  • Generate POs and assist with procuring equipment/materials.
  • Execute and maintain reports such as Open Call Reports, Cost vs. Estimated, and others as needed/requested.
  • Schedule, host, and attend team & customer meetings and provide data as requested.
  • Assist Project Manager with reporting, permit & inspection requests.
  • Prepare and submit timely billing documents, AIA applications, billing in customer portals, oversee & correct invoices, billing errors, and account collections as needed.
  • Submit billing through customer portals, as required.
  • Assist with accounts payables and receivables, including communicating with vendors and customers regarding invoices and billing errors.
  • Work with the Turnkey Operations Team to assist in generating and providing complete closeout documentation and warranty coverage.
  • Work with the Turnkey Operations Team and Service Manager to review PM Agreement opportunities.
  • Assist in reviewing and maintaining cost estimates of material, subcontractors, purchased equipment, and other TK project-related activities.
  • Document work by maintaining files for each job.
  • Assist/Provide documentation for internal and external auditors.
  • Assist the Accounts Receivable Department with account collections.
  • Monitor and respond to email requests.
  • Collaborate with the Service Coordination team, Operations Manager, and TK team.
  • Other such duties and responsibilities as assigned by the Company from time.
Qualifications and Requirements
  • Demonstrated proficiency in MS Office (Outlook, Excel, Word), SharePoint, and basic Windows environment.
  • Knowledge of basic accounting and business principles.
  • Ability to work with diverse teams.
  • Excellent written and verbal communication skills.
  • Ability to positively represent the company and communicate with others at varying technical levels.
  • Ability to learn and become proficient with Service Management software and financial accounting systems within the timeframe of training period.
  • Strong organizational skills.
  • Ability to work as a member of the Service Coordination Team.
  • Must have excellent attention to detail and a high sense of urgency.
  • Understanding of general service and/or construction industry.
  • Knowledge of HVAC Service, Fire & Security Service, and Controls Service preferred
  • Knowledge of Viewpoint Vista/Wenn Soft/Key2

    Act, a plus.
  • Associates degree in business administration, accounting, or another related field a plus.
  • Physical Demands:
    Constant sitting, walking short distances, bending, stooping, twisting, reaching above and/or below shoulder, handling/grasping documents or office equipment, clear speaking and adequate hearing sufficient to communicate effectively and respond appropriately in-person and/or on the telephone, vision sufficient to read source materials and computer screen data, repetitive motions for computer equipment use, lift 25 lbs. occasionally, 5-10 lbs frequently to lift/carry/move objects, files and documents.
  • Must successfully pass a background check & drug test.
Work Environment

Work is performed in an open office environment with conditioned air and bright lights.

At MSS, we value our employees by providing a supportive culture with competitive compensation and a benefits package that continues to evolve based on our business's growth and our employees' needs. Currently, our benefits include:

  • 401k with Employer Contributions
  • PTO
  • Paid Holidays
  • Employee Assistance Program
  • Long-term Disability
  • Short-term Disability
  • Flexible Spending Plan
  • Health Savings Plan
Additional Notes
  • If you are unable to apply electronically and require an accommodation, please contact
  • MSS Solutions, LLC is an equal opportunity employer and a drug-free environment.
  • All qualified applicants will receive consideration for employment without regard to race,…
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