Fleet Operations Assistant

BOXX Modular rents, leases, repairs, renovates and sells temporary and permanent modular buildings, including standard buildings ready for immediate delivery and custom-designed solutions. We work with our customers to plan and provide workplace solutions, and supply additional services such as delivery and installation, furniture rentals and more.

We offer a career, not a job in an environment known for strength, flexibility and brilliance. Like a diamond we look for people who will grow stronger and shine brighter in a fast pace and challenging environment.

We have a full-time position as a Fleet Operations Assistant in Charlotte, North Carolina.

Reporting to the Branch Manager, the Fleet Operations Assistant manages service calls, inspections, vendor coordination, unit readiness, and fleet tracking while also handling purchase orders, system documentation, and invoice processing. The ideal candidate combines construction/modular experience with strong technical and organizational skills, is comfortable working outdoors, and can operate independently in a growing branch environment.

• Conduct service calls for leased warranty units
• Perform return, on‑rent, and semi‑annual inspections
• Identify structural or building deficiencies during inspections
• Oversee subcontractors for unit moves, get‑ready work, refurbishments, and teardowns
• Coordinate teardown and transportation of returned units
• Perform minor repairs (paint, battens, small fixes, general touch‑ups)
• Ensure units meet readiness standards by ship scheduled dates
• Assist with fleet counts and yard organization
• Support safety compliance and participate in monthly safety audits
• Contribute to water intrusion reporting and documentation
• Offload and coordinate material deliveries
• Maintain clean, organized, and operational yard conditions

• Receive and manage inbound service calls
• Schedule service work and coordinate timelines
• Issue and manage purchase orders (POs)
• Track and log work in Fleet Central and Branch systems
• Process GRPOs and submit invoices to Accounts Payable
• Complete ONYX documentation and manage damage billing
• Coordinate billing issues with Customer Accounts
• Support Sales with NUA inquiries and provide photos/documentation
• Maintain accurate service records and operational documentation
• Ensure timely and accurate system data entry

• Bridge field operations with administrative coordination
• Support fleet readiness and service response efficiency
• Formalize vendor coordination processes
• Improve documentation accuracy and billing compliance
• Operate independently in a developing branch environment
• Contribute to the stabilization and growth of branch operations

• 1–2 years of experience in a general labor, logistics, fleet, or warehouse environment preferred (but not required).
• Comfortable working outdoors in various weather conditions and performing physical tasks.
• Proficient in Microsoft Office (Outlook, Excel, Word) for tracking and communication.
• Valid driver’s license with a clean record; ability to travel locally on occasion.
• Ability to lift 50 lbs and operate safely in a yard environment.
• Forklift experience or license is an asset; we are willing to train the right person.
• Reliable, positive attitude, with a willingness to learn and support the broader team.
• Ability to pass both pre‑employment and random drug & alcohol tests on demand.
• Ability to pass pre‑employment criminal records check.

BOXX Modular is a business unit of Black Diamond Group. Black Diamond rents and sells modular space solutions and workforce accommodation solutions to customers in Canada, the United States and Australia. In North America, we also provide specialized field rentals to oil and gas industries. We serve diverse sectors including oil and gas, mining, power, construction, engineering, military, government, and education.

For more information, please visit

We are an Equal Opportunity Employer.

Black Diamond Group Limited is committed to diversity, equal opportunity and ensuring that our employees have the ability to thrive in an inclusive environment. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous status, national origin, age, disability or any other legally‑protected factors.

Accommodation for applicants with disabilities is available upon request during the recruitment process.

Company: BOXX Modular