Part-Time Federal Study - Office Assistant Military Families and Veterans Services

Position: Part-Time Federal Work Study - Office Assistant - (Military Families and Veterans Services)
General Function

Perform general clerical tasks to include customer service and other administrative duties in support of the department's daily operations.

Duties and Responsibilities

* May provide customer service by greeting visitors, answering inquiries, and explaining departmental procedures.

* May process basic data entry or maintain logs/records.

* May direct callers to appropriate personnel.

* May assist students with accessing their online lab activities.

* May assists with administering assessment tests.

* May utilize computer systems to create and proofread documents, correspondence and reports.

* May distribute and sort mail to appropriate destinations.

* May file and copy documents as directed.

* Performs other duties as assigned.

Minimum Requirements and

Preferred Qualifications

* Eligibility for Federal Work-Study Program and financial need

* Current enrollment of 6 credit hours or more in an approved program at Central Piedmont Community College

* Satisfactory academic standing by maintaining a 2.0 GPA or higher

* Satisfactory telephone and customer service skills

Additional Information

Knowledge, Skills, Abilities and Worker Characteristics:

* Good reading, writing and communication skills

* Ability to follow oral and written instructions

* Ability to maintain confidential information

* Ability to operate office equipment and utilizes office computer systems

* Ability to work both independently and with others

* Ability to work with individuals with diverse backgrounds

* Demonstrate the ability to professionally, effectively and tactfully provide services to students, administration, faculty and the general public