Sales Assistant

Location: East Charlotte, NC (100% In-Office)

Industry: Professional Services

Our client is seeking a disciplined, detail-oriented Sales Assistant to provide direct support to the CEO. This is a pivotal role within the firm, requiring a proactive individual who can manage daily operations with a strong sense of urgency and precision.

This position involves heavy email management and frequent client interaction via email; you will be the primary point of contact managing the CEO’s digital correspondence. You will act as the CEO’s right hand—navigating a high volume of messages, managing a complex calendar, and ensuring all internal and external communications are handled professionally.

• Email & Communication Management:
  Monitor and organize the CEO’s inbox, responding to client inquiries and drafting professional correspondence. Leverage designated software platforms to streamline client outreach and email campaigns.
• Social Media Support:
  Assist the CEO in managing social media messaging and engagement. Collaborate with the Marketing team to generate and schedule social media posts that align with the company’s brand.
• Calendar & Meeting Management:
  Full ownership of the CEO’s schedule, including booking meetings and resolving scheduling conflicts.
• CRM & Contract Administration:
  Perform consistent CRM data entry to update and maintain accurate client records; request and follow up on contracts as needed.
• Cross-Departmental Coordination:
  Partner with Human Resources, Accounting, and Marketing teams to ensure smooth operations and clear communication between these departments and the CEO’s office.
• Internal Liaison:
  Communicate on behalf of the CEO to internal teams to ensure tasks and deadlines remain on track.
• Meeting Prep & Documentation:
  Draft agendas, take detailed notes during meetings, and ensure the CEO is prepared with necessary briefs and reports.
• General Office Support:
  Provide daily administrative assistance, coordinate in-office training logistics, and handle occasional local office errands.

• Sense of Urgency:
  Ability to work efficiently in a fast-paced environment and prioritize time-sensitive tasks without constant supervision.
• Written & Verbal Communication:
  Strong ability to draft clear, professional emails and handle phone inquiries with a polished demeanor. This includes a flair for professional social media writing.
• Organizational
  
  Skills:
  
  Exceptional attention to detail and the ability to manage multiple moving parts, from CRM records to social media schedules.
• Technical Proficiency:
  Professional experience with Microsoft Outlook (Calendar and Email) and Microsoft Excel. Ability to learn and leverage social media management and email communication platforms.
• Minimal Travel:
  While the role is 100% in-office, a reliable vehicle is required for occasional local errands.

• Experience:
  
  Previous experience in calendar management and high-volume email management is preferred.
• Systems:
  Prior experience leveraging CRM for data entry and record maintenance is highly preferred. Experience with social media platforms for business is a plus.
• Location:
  
  Must be able to work 100% in-office at our East Charlotte location.