Administrative Support Associate

Please see Special Instructions for more details.

• The finalist will be subject to a Criminal Background Check and/or a Motor Vehicle Report
• The Search Committee will not contact references without first verifying permission with the finalist.
• Please ensure your application reflects the knowledge, skills, abilities, and experiences to support your answers to the supplemental questions.
• Do not write ‘see resume’ on your application when completing the job duties section.

Hours per week 40

Months per year

Months per year 12

Position Number

Position Number 012922

NC Salary Grade Equivalency

NC Salary Grade Equivalency NC02

Classification Title

Classification Title Administrative Support Associate - Journey

Working Title

Working Title Administrative Support Associate

Salary Range

Salary Range $33,540 - $39,634

Anticipate Hiring Range $33,540 - $38,890

FLSA Status

FLSA Status Non Exempt

Division

Department

Work Unit

Work Unit Leadership & Community Engagement

Work Schedule

8:00 am – 5:00 pm;
Monday – Friday with occasional evening and weekend hours required, as necessary.

Primary Purpose of Position

This position serves as the primary administrative support staff and provides office management and procedural assistance for all programs delivered by the Office of Fraternity and Sorority Life and the Leadership and Community Engagement Office. The Administrative Support Associate provides direct administrative support to the Senior Director of Student Engagement and Director of Fraternity and Sorority Life, and assists the Director of Leadership & Community Engagement.

Additionally, this role serves as the primary program resource for billing and contractual correspondence, maintains budgets for both offices, and acts as a central resource for students seeking information and assistance. The role requires responding to telephone and email inquiries within 24 hours and developing a thorough, working understanding of University and departmental information, policies, and procedures.

Required

Minimum Qualifications:

Graduation from high school; or an equivalent combination of education and experience.

Note:

Some state job postings state you can qualify by an ‘equivalent combination of education and experience.’ If that language appears above, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both.

• Oversee the hiring, onboarding, training, and supervision of student assistant staff; manage federal work-study processes including Niner Works/ EPAF , Hire A Niner, and other HR paperwork
• Coordinate staff scheduling for front desk coverage, manage departmental payroll documentation, and verify electronic timesheets
• Maintain an up-to-date inventory of all office supplies, equipment, and promotional items
• Supply orders and purchasing, printing, and equipment service contracts.
• Manage incoming/outgoing mail, packages, and department email addresses
• Independently draft routine correspondence, announcements, or event flyers, and respond to general inquiries on behalf of leadership
• Assist with reservations, logistics, and coordination for office programs as directed (e.g., FM Request, ARCHIBUS , Catering, University Honors and Awards, Leader Shape)
• Schedule appointments, meetings, and events for students and staff as directed
• Assists with grade and conduct verification of student qualifications and eligibility to ensure compliance
• Maintains records, handles general standard operating procedures and databases of all students participating in OFSL (including ONOMA ) and LCE programs
• Maintains confidentiality in handling of all sensitive matters

• Consistently moderate and manage overall office volume (sound and traffic), particularly during peak times
• Supervises, trains, and prepares daily tasks for student assistants (and graduate assistants as needed) to optimize their time, provide front desk reception, and complete core office tasks
• Functions as the primary coordinator for internal files, maintaining student employment records and filing sensitive personnel documentation
• Coordinates the student employment workflow by auditing student assistant…